Emergencies require the quickest, accurate, and most efficient response in the shortest time possible. This may be the environment in any emergency department of hospitals. There is always that air of urgency in everything that one does. Despite the pressure-driven environment, there is always a need for doctors to pause, breathe, and transform into the most patient individual on Earth, especially if they are communicating with patients. As what Journals.lww.com stated, communication is an important cornerstone of the work of doctors.
More Accurate Diagnosis
Patients who are in an “emergency” situation could sometimes hardly breathe or talk. Doctors may have to strain their ears to hear what the patient is trying to say. This stage is a crucial one. The information derived by trained doctors who come from a reputable emergency department staffing provider will lead to the right diagnosis. Doctors who don’t get to communicate with patients properly, or the family thereof, at the ER run the risk of making an incorrect diagnosis.
Keeping Patients Calm
The soothing voice of a doctor who tells patients that everything will be alright can do wonders for patients to come down. There are patients who become more anxious about their condition by the time they reach the ER, out of fear that they may receive some bad news from the doctor. Trained doctors know how to keep patients calm and at the same time, have the ability to elicit the right information from the patient.
When doctors know how to communicate with patients effectively, they are able to instill the feeling of trust. In a way, this helps assure patients that once the treatment given is done, they will be fine. According to Oxford Journals, without trust, patients will not often disclose materially relevant information. This is why this aspect is quite important. That feeling of trust is also one way to keep patients calm, making it easier for doctors and nurses to administer treatment.
In everything, communication is important. This rings true in the emergency department. Regardless of the extreme pressure that healthcare providers feel, they should always have the ability to communicate with patients properly, which can only be achieved through the right training.